Terms & Conditions

Your Account

By using this website you accept all responsibility for maintaining the confidentiality of all account details, including password. This may involve restricting access to your computer to prevent unauthorised use of your account, as you will be held responsible for any activity that takes place under your registered account details.

Password confidentiality is of utmost importance, and you should take all necessary steps to ensure that your password remains private to you. Should you suspect that your password has become known, or is likely to become known to any other persons, you must inform us immediately.

By registering as an account holder, you agree that all details you provide remain both correct & true.

Most personal information can be amended via the 'Account Maintenance' section of our site. Should any difficulty occur whilst updating your details, you should contact us immediately.

Xihaha Limited may, at its sole discretion, refuse access to the site, withdraw accounts, and remove/edit content, at any time and without notice.


A promotion may be amended or withdrawn at any time.

Site Content

We endeavour to keep all information on our site both current and accurate, however on occasion this is not always possible and cannot be guaranteed.

Please be aware that the functionality of our site may from time to time be affected or suspended temporarily whilst necessary repairs and updates are completed. We will make every effort to ensure these occasions are as brief and infrequent as possible.


All charges are in UK pounds (£).

All overseas orders will be charged in UK pounds (£) in their respective currencies, based on current exchange rates. Payment will only be taken from your card on dispatch of your order.

Please be aware that prices displayed in your shopping basket are the current prices of the goods and the amount you will be charged for each item when submitting your order.

About our Prices and Bibliographic Information

Our prices and bibliographic data come from the publishers. While every effort is made to ensure the accuracy of the information, there may sometimes be errors, for example, in publication dates or prices, often the result of a late publisher change which may not have been fed through to our data providers. If you would like to query the price, publication information or other aspect of a title in our database, please contact us.

Ordering Process

Once an order has been submitted, we are unable to process a cancellation. However should you no longer require your order once it has been submitted, please refer to our returns policy.

Acknowledgment of your Order

Once your order has been submitted, we will notify you via email to confirm status of your order. If you do not receive this confirmation email within 12 hours, please call our Customer Services Team on 0208 428 0909, alternatively, complete our contact us form.


Some of our products are aimed at children, however these are not for purchase by children and must only be purchased by adults. Persons under the age of 18 may only use the site under supervision of a parent or guardian.

Here at the Xihaha we are opposed, on principle, to censorship, and on that basis will not rule out books that contain difficult topics or those that describe lifestyles at odds with our own. We endeavour to offer a wide choice of books, suitable to all readers, and will aim to accurately convey any potentially offensive content. However, we recommend that all purchases intended for children are thoroughly vetted by the parent/guardian before use with or by children.

Your Conduct

By using xihaha.co.uk or entering into correspondence with Xihaha Limited, you accept full responsibility for all data and electronic communications sent from your computer to us.

This website must not be used for any of the following:

Fraudulent purposes, or in connection with any unlawful activity

To send, use or reuse any material that is offensive, abusive or indecent.

To send, use or reuse any material that is in breach of copyright, confidence or privacy.

To send or use correspondence containing or in the nature of viruses, chain letters, mass mailings or spam.


All content on this site including text, graphics, logos, images, and software is the property of Xihaha Limited and its affiliates, and is protected by the UK & International copyright laws.

Governing Laws

These terms & conditions are governed in accordance with the laws of England & Wales.

Xihaha Limited reserved the full rights to amend and/or update our terms without notice.