This privacy policy sets out how Xihaha Onlineshop uses and protects any information that you give Xihaha Onlineshop when you use this website. Xihaha Onlineshop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Xihaha Onlineshop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
Name
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@xihaha.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
COOKIE name
COOKIE Description
CART
The association with your shopping cart.
CATEGORY_INFO
Stores the category info on the page, that allows to display pages more quickly.
COMPARE
The items that you have in the Compare Products list.
CURRENCY
Your preferred currency
CUSTOMER
An encrypted version of your customer id with the store.
CUSTOMER_AUTH
An indicator if you are currently logged into the store.
CUSTOMER_INFO
An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS
Stores the Customer Segment ID
EXTERNAL_NO_CACHE
A flag, which indicates whether caching is disabled or not.
FRONTEND
You sesssion ID on the server.
GUEST-VIEW
Allows guests to edit their orders.
LAST_CATEGORY
The last category you visited.
LAST_PRODUCT
The most recent product you have viewed.
NEWMESSAGE
Indicates whether a new message has been received.
NO_CACHE
Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART
A link to information about your cart and viewing history if you have asked the site.
POLL
The ID of any polls you have recently voted in.
POLLN
Information on what polls you have voted on.
RECENTLYCOMPARED
The items that you have recently compared.
STF
Information on products you have emailed to friends.
STORE
The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE
Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS
The products that you have recently viewed.
WISHLIST
An encrypted list of products added to your Wishlist.
551 Cone 6 White porcelain. Wins most vitrified award. Super smooth and creamy. Glazes are bright and brilliant on this clay. Great if you are staining clay bodies with mason stains or oxides (Nerikomi/Agateware). Cone 6 Shrinkage 13.0% Absorption 0.3% 630 Gray (White) Stoneware. This is the clay we used to provide in the communal buckets. Contains fire clay and mullite which (supposedly) enhances thermal properties. Fires grayish and the fired unglazed clay looks like white stoneware at cone ten. This is a good clay for beginners because the grog in the clay helps prevent cracking during drying. Some people have experienced bloating issues with this clay body. Cone 6 Shrinkage 13.0% Absorption 1.5% 240 Ivory (White) Stoneware. A very smooth, plastic throwing body. This clay doesn’t have grog so it is more prone to cracking during drying, dry slowly to avoid this, not having grog allows you to sponge smooth this clay. 240 is a great clay for those who are nervous about trying porcelain but want a very smooth lighter colored clay. It is the brightest stoneware we have, it is very low in iron. The glazes show bright and clean on this clay. Cone 6 Shrinkage 13.0% Absorption 1.5% 420 Sculpture clay. A highly grogged body, formulated for sculpture. Sand color at C/6. This clay is a beautiful gray color when wet but don’t let that fool you, the clay fires a light straw tone. This clay is full of sandy gritty grog which can hurt some peoples hands when they throw with it. For this reason we do not recommend it for throwing (although some do). This clay is highly moldable and sticky. It is an excellent sculpture clay, producing works that dry evenly with less cracking and low shrinkage (only 8% vs the usual double digits). Cone 6 Shrinkage 8.0% Absorption 1.5% 259 Lite Brown Clay a beautiful clay that is great for throwing. This clay is a lighter brown color with lots of light specks of grog that show up in the glaze firing. Cone 6 Shrinkage 12.5% Absorption 2.9% 760 Sand speckle clay. A finely grogged speckled clay. This clay is beautiful, it looks like wet beach sand when left unglazed. The speckles do not show through glazes and underglazes applied over this clay body. Cone 6 Shrinkage 13.5% Absorption 3.0% 211 Hazelnut Brown Lisa Common turned us onto this clay, she uses it a lot in her test tiles. It is maybe one of the most beautiful brown clays available, not to light and not too dark, full of rich deep tones that really bring out the beauty of glazes. Cone 6 Shrinkage 12.5% Absorption 2.0% 108 Terra Cotta Red Sculpture clay. This clay gives the lovely red tones associated with terra cotta but its actually a high fire stoneware. Great for sculpture, very rough for wheel throwing although we have seen it done. Cone 6 Shrinkage 10.5% Absorption 5.0% 308 Brooklyn red. 308 is a brick red stoneware body with fine sand and fine grog. Very resistant to warping and bloating. Yields a beautiful reddish brick color and can bring depth and richness to the glazes applied to it. Cone 6 Shrinkage 12.5% Absorption 2.0% 266 Dark Brown Clay. People love this clay because it is so dark. It is described as giving a reduction look to any cone 6 glaze but its just the visual influence of all of the iron and manganese in the clay body showing through to create major depth and richness in color. The clay is smooth and plastic and good for all techniques. It may take longer to clean up your wheel splash pan with all the iron in this clay. Some have reported issues with warping and bloating. Cone 6 Shrinkage less than 12.5% Absorption less than 1.0% 112 Speckle clay. This is one of the most popular clay bodies because the speckles in the clay show through glazes and underglazes. Bisque looking unblemished brown? This clay will not reveal its speckled surface until its fired to glaze temperature. C/6 Shrinkage 11.0% Absorption 2.25%